Gaming should be entertaining, not a source of harm. At lobi98, we are committed to creating a safe, sustainable environment where Indonesian players can enjoy sports betting, casino games, slots, and togel (Indonesia's traditional numbers lottery) responsibly. This page outlines the tools, limits, and support resources available to help you maintain control over your gaming activity.
21+ ONLY | PLAY RESPONSIBLYlobi98 offers six built-in controls to help you set boundaries and maintain a healthy relationship with gaming. All tools are accessible from your Account Settings and take effect immediately upon activation.
Set daily, weekly, or monthly deposit caps to control how much you transfer via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, or other payment methods. Limits reduce automatically after your chosen period and can only be increased after a 24-hour cooling-off window.
Configure automatic session termination after a defined period (1 hour, 2 hours, 4 hours). When your limit is reached, you will be logged out and required to take a break before resuming play. Time limits reset daily at 00:00 WIB.
Receive periodic on-screen notifications displaying your session duration, total wagered, and net gain or loss. Reality checks help interrupt prolonged sessions and give you a moment to reflect on whether you want to continue playing.
Take a short voluntary break from gaming for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account will be temporarily suspended — you will not be able to log in, deposit, or place bets. Time-outs activate immediately upon request.
Permanently exclude yourself from the lobi98 platform for a minimum period of 6 months, 1 year, 3 years, or indefinitely. Self-exclusion is binding and cannot be reversed before the chosen period expires. Any attempt to register a new account will be blocked by our fraud-prevention systems.
Access detailed reports of your gaming activity over the past 30 days, 90 days, or 12 months. Review your deposits, withdrawals, total wagered, net profit/loss, and session frequency. Data transparency helps you stay informed about your spending and play patterns.
Problem gambling — also known as compulsive gambling or gambling disorder — is a behavioral condition characterized by an inability to control or stop gambling despite negative consequences to personal finances, relationships, work, or mental health. According to international research, approximately 1-3% of the adult population experiences problem gambling at some point in their lives.
For most players, online gaming at lobi98 remains a source of entertainment and excitement — whether they are betting on BRI Liga 1 matches featuring Persija Jakarta and Persib Bandung, enjoying live dealer casino games, spinning slots from Pragmatic Play and Evolution Gaming, or participating in togel draws. However, a small percentage of players may develop patterns of play that cross the line from recreation into harmful behavior.
Early recognition is critical. The sooner you or someone you care about acknowledges a potential problem, the more effective intervention and support can be. lobi98 encourages all players to educate themselves about the warning signs of problem gambling and to take proactive steps to maintain control.
If you recognize several of these behaviors in yourself or someone close to you, it may be time to seek help:
Answer the following questions honestly to assess your relationship with gambling. If you answer "yes" to four or more questions, we strongly encourage you to reach out to our support team or contact a professional gambling support organization.
This self-assessment is adapted from the Gamblers Anonymous 20 Questions screening tool. It is not a diagnostic instrument but can serve as a useful starting point for self-reflection. If your answers concern you, do not hesitate to take action.
Self-exclusion is the most comprehensive responsible gaming tool available on the lobi98 platform. It is designed for players who have identified that they need a complete break from gaming to regain control over their behavior. Here is how the process works:
If you need assistance initiating self-exclusion or have questions about the process, contact our support team at [email protected]. Our 24/7 Indonesian and English- speaking support staff are trained to handle these requests with sensitivity and confidentiality.
lobi98 enforces a strict 21+ age restriction across all products and services. It is illegal for anyone under the age of 21 to register an account, deposit funds, or participate in any form of gaming on our platform. We conduct mandatory age verification checks as part of the KYC (Know Your Customer) process, which requires all players to submit a valid Indonesian National Identity Card (KTP) or passport during account registration.
In addition to initial age verification, we deploy automated monitoring systems that flag accounts for secondary review if patterns suggest the account holder may be under 21 or if identity documents appear to be falsified. Any account found to be held by a minor will be immediately suspended, all deposits refunded, and the matter reported to the appropriate authorities where legally required.
Parents and guardians are encouraged to use device-level parental control software to block access to online gaming sites and to monitor their children's internet usage. If you discover that a minor has accessed lobi98 using your device or payment method, contact our support team immediately so we can take appropriate action.
If you or someone you know is struggling with problem gambling, professional help is available. lobi98 partners with recognized gambling support organizations to provide Indonesian players with access to confidential counseling, treatment programs, and peer support groups.
Our 24/7 customer support staff can assist with activating responsible gaming tools, processing self-exclusion requests, and providing referrals to professional counseling services. Available in Indonesian and English. Contact: [email protected] (plain text).
National mental health crisis line providing confidential support for addiction, depression, and anxiety. Counselors speak Indonesian and can provide referrals to local treatment centers in Jakarta, Surabaya, Bandung, Medan, and other major cities.
Peer-led support groups for individuals affected by problem gambling. Meetings are held weekly in Jakarta, Surabaya, and Bali, with online meetings available for players in other regions. All meetings are free and anonymous.
Global non-profit providing education, self-assessment tools, and treatment referrals for problem gamblers. Website available in multiple languages including English. Suitable for Indonesian players seeking international support resources.
UK-based charity offering free, confidential support for anyone affected by problem gambling. Provides live chat counseling, email support, and a comprehensive library of self-help resources.
If someone you care about shows signs of problem gambling, your support can make a significant difference. Here are some constructive steps you can take:
Even if you do not currently have a gambling problem, adopting healthy gaming habits reduces your risk of developing one in the future. lobi98 recommends the following best practices for all players:
Our team is here to help you activate responsible gaming tools, request self-exclusion, or find professional support resources. You can also explore our FAQ, review our Terms, or learn more about our commitment to player safety.